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Clockparts

Frequently Asked Questions

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1: Why should I purchase from Chase Clocks?

There are several strong reasons to choose Chase. The price, customer service and our clock styles are the top reasons. As a customer of Chase you are purchasing directly from the manufacturer. The benefit is the added value you receive for your dollar. One example of this value is our Auto Set Movement. This movement enables your clock to automatically adjust for Daylight Savings Time. Our customer service program also is a strong reason people become our customers. We post our telephone number right on our home page. Many companies do not make it easy for you to talk to someone directly. If you have any issues or questions about your purchase you can call us direct so we can answer your question personally. Our selection is also a buying reason. It ranges from attractive metal contemporary and wood wall clocks to mantle clocks and twin bell alarm clocks.


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2: Is Chase a USA Company?

Chase is located in Culver City, California. It is part of a family operated American Business. The family has over 4 decades in the clock industry. We are proud of our products. Many of our products are; “Made in the USA”.


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3: How does the battery backup work with your electric clock models?

The battery backup happens automatically when the electric power is interrupted. When a lost of electrical power occurs the battery backup kicks in without losing a second. When the electricity is restored there is nothing you have to do the whole process is done automatically. At this time the battery is also re-charged.


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4: How do your clocks automatically adjust for daylight saving time?

The auto set motor has both the spring and fall time changes programmed into the motor. This information is stored in the motor with a long lasting LR44 battery. Therefore, this information is not affected when you change the AA operating battery.


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5: What is the average shipping time?

We always determine the most economical shipping method for your purchase. Therefore, we use both FedEx and UPS. Please see the maps below to determine your anticipated delivery time.




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